REFUND AND CANCELLATION POLICY

Last Updated: August 21, 2026

This Refund and Cancellation Policy applies to digital services and products purchased through Linguaface.com.

1. General Provisions

Services provided through Linguaface.com are primarily delivered in digital form.

Before making a payment, users should carefully review the selected service, its content, duration, price, and applicable terms.

2. Refunds

Users may request cancellation of an order before the provision of the relevant service has commenced.

If the service has already been provided, activated, accessed, or used, the possibility of a refund will be assessed based on the nature of the service and applicable consumer protection legislation.

If a purchased service cannot be provided due to a technical issue attributable to British Centre Azerbaijan LLC, the company will make reasonable efforts to resolve the issue or, where applicable, provide a refund.

3. Service Exchange or Change

If a user has purchased an incorrect service or package, they may request a change before the purchased service has been used or activated.

The possibility of changing a service depends on the type of service purchased and the applicable terms.

4. Refund Method

Approved refunds will, where technically possible, be returned to the original bank card or payment method used for the transaction.

The time required for the refund to appear in the user's account may depend on the relevant bank or payment service provider.

5. Refund Request Procedure

To request a refund or service change, the user should provide:

• Full name;
• Email address or phone number;
• Order or payment information;
• Name of the purchased service;
• Reason for the request.

Refund and cancellation requests can be sent to:

info@britishcentre.az

6. Compliance with Applicable Law

This Refund and Cancellation Policy is applied in accordance with the applicable laws of the Republic of Azerbaijan.

Where applicable law provides consumers with additional rights, such rights shall remain unaffected.